Branded storefront
Product browsing, cart, checkout, and order status wrapped in your store identity.
Built for modern tobacco retail
Modern commerce for tobacco stores
SmokeOrder gives tobacco retailers a premium online storefront, pickup and delivery workflows, live tracking, and direct deposits in one managed platform.
Storefront
Branded shopping for adult customers.
Fulfillment
Pickup and delivery in one clean flow.
Ownership
Payments connected to your store account.
Everything your store needs to sell beyond the counter.
SmokeOrder helps independent tobacco retailers offer a premium digital shopping experience without giving up ownership of payments, branding, or customer relationships.
Curbside pickup
Stage orders for faster handoff without adding pressure to the counter.
On-demand delivery
Dispatch eligible local orders through Kaebox when customers need delivery.
Live tracking
Show order progress from preparation through arrival and reduce status calls.
Direct deposits
Keep payment ownership with the retailer through connected Stripe accounts.
The Kaebox initiative
Local fulfillment managed like a modern command center.
Kaebox is SmokeOrder's local fulfillment initiative for stores that want to serve nearby adult customers faster. It gives your team one flow for staging, dispatch, and delivery visibility.
Store prep complete
Team confirms items, substitutions, and customer notes.
2:24 PM
Driver assigned
Kaebox moves the order beyond pickup without marketplace friction.
2:28 PM
Customer receives tracking
Live signals keep the handoff visible from pickup through arrival.
2:46 PM
Multi-tenant store packages for every stage of growth.
Simple monthly plans using one shared platform, shared SQL, and shared operational integrations. Pickup orders are unlimited on every package.
Starter
For stores starting online ordering with a managed delivery allowance.
$99/mo
1-100 delivery orders per month.
- Shared platform services included
- Two domains/websites per store: admin and customer
- Secure website hosting, SSL, monitoring, and backups
Growth
For stores with higher delivery volume and more customer messaging needs.
$169/mo
101-250 delivery orders per month.
- Higher delivery and SMS allowance
- On-demand delivery through Kaebox
- SMS notifications and login/approval messages
Pro
For stores scaling delivery volume while keeping margin controls in place.
$230/mo
251-1,000 delivery orders per month.
- Overage controls protect margin
- ID scan through STRICH
- Bug fixes and technical support
Smoke shop online ordering questions, answered.
SmokeOrder gives tobacco, cigar, vape, and smoke shops a practical way to take online orders, manage curbside pickup, offer local delivery, and keep customers updated after checkout.
Can SmokeOrder support tobacco, cigar, vape, and puff shops?
Yes. SmokeOrder is built for adult retail stores that sell tobacco products, cigars, vape accessories, smoke shop products, and similar age-restricted items.
Does SmokeOrder create an online ordering website for my store?
Yes. Each store gets a branded storefront where adult customers can browse products, place orders, choose pickup or delivery, and see order status.
Can customers order online for curbside pickup?
Yes. SmokeOrder supports curbside pickup workflows so your team can stage orders, reduce counter pressure, and hand off purchases faster.
Can smoke shops offer local delivery?
Yes. Eligible local orders can move through Kaebox delivery with dispatch visibility, driver assignment, and live tracking for customers.
How do payments work for tobacco store orders?
SmokeOrder is designed around connected Stripe accounts so retailers can keep payment ownership while running online checkout and monthly platform billing.
How can I talk to SmokeOrder sales?
Call (336) 901-PUFF or send a contact request. We will follow up about your tobacco store, smoke shop, cigar shop, or vape store setup.
Ready to modernize your tobacco store?
Choose your store package and launch a cleaner way to sell online, manage fulfillment, and serve local customers.